I agree to use Raise the Bar Kilsyth facilities in accordance with the company’s Terms and Conditions as displayed on their website or premises.
If my type of membership is dependant on my health and fitness, I know of no medical or physical reason why I should not safely participate in an exercise programme prescribed by Raise the Bar Kilsyth Instructors and I do so entirely at my own risk.
Please note: that once the minimum term is complete the membership will continue on a rolling payment notice.
You must not share your membership details with a non member for them to gain access to the gym - if found to be doing this your membership will be cancelled and you will loose access to the gym.
Terms and Conditions of All Memberships
1. Membership Payments and Renewals
1.1. By subscribing to any membership, members authorise recurring payments, which will continue automatically unless cancelled in accordance with the cancellation policy outlined below.
1.2. Membership fees are billed on a recurring basis from the date of initial sign-up and will continue unless terminated by the member.
1.3. It is the member’s responsibility to ensure that valid and up-to-date payment information is provided and maintained.
2. Cancelling Your Membership
2.1. To cancel your membership, you must:
• Notify us directly via message to request cancellation, and
• Remove your payment details from your account or the payment system.
2.2. After removal of payment details, your membership will be terminated immediately.
2.3. If you receive a payment reminder after cancelling your membership and removing your payment details, please contact us immediately to confirm your cancellation and avoid further communication or confusion.
2.4. No refunds will be issued for failure to properly cancel a membership. It is solely the member’s responsibility to follow the correct cancellation process, including the removal of payment information.
3. Refund Policy
3.1. Membership fees are non-refundable once processed.
3.2. Missed sessions or periods of non-attendance will not be refunded or credited unless otherwise agreed in writing.
3.3. Refunds are not issued for late cancellations or failure to properly complete the cancellation process.
4. Suspension or Freezing of Membership
4.1. Memberships may be temporarily frozen due to medical reasons or exceptional personal circumstances. Requests must be submitted in writing and supported by appropriate documentation.
4.2. Approval of freezes or suspensions is at the sole discretion of management and is not guaranteed.
5. Code of Conduct
5.1. Members are expected to conduct themselves respectfully and responsibly at all times within the facility.
5.2. Any form of abuse, aggressive behavior, or violation of gym rules may result in immediate suspension or termination of membership without refund.
6. Liability and Waiver
6.1. All members participate in gym activities at their own risk.
6.2. The gym is not responsible for any injury, loss, or damage to personal property while on the premises.
6.3. By becoming a member, you acknowledge and accept the risks associated with physical activity and agree to release the gym and its staff from any liability.
7. Changes to Terms and Conditions
7.1. The gym reserves the right to update or amend these terms and conditions at any time. Members will be notified of significant changes. Continued use of membership constitutes acceptance of the updated terms.